Privacy Policy

Last updated: 22 May 2026

Comfort Inn Motel Inglewood (“we”, “us”) respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles.

What information we collect

We collect personal information you provide directly to us when you:

• Make a booking (name, contact details, payment method via our booking partner)
• Send us an enquiry via our contact form or email
• Call our reception line
• Stay at our property (limited CCTV footage for security in common areas)

We may also receive booking information from third-party platforms (Booking.com, Expedia, etc.) when you book through them.

How we use your information

• Process and manage your booking
• Confirm reservations and communicate about your stay
• Process payments through secure third-party providers
• Respond to enquiries
• Comply with legal and tax obligations

Sharing of information

We do not sell, rent or trade your personal information. We may share it only:

• With our booking platform (Book Direct Online) to process reservations
• With payment processors to complete transactions
• With law enforcement or regulators where legally required

Security

We use reasonable measures to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. Payment information is handled by PCI-compliant third-party providers and is never stored on our website.

Cookies and analytics

This website uses Google Analytics to understand visitor behaviour. Cookies may be set by Google for this purpose. You can disable cookies in your browser settings.

Your rights

Under Australian privacy law you have the right to:

• Request access to the personal information we hold about you
• Ask us to correct information that is inaccurate or incomplete
• Make a complaint about how we handle your personal information

Contact us

Email: comfortinn4387@gmail.com
Phone: (07) 4652 1333
Address: 85 Albert St, Inglewood QLD 4387, Australia

Complaints about privacy can also be lodged with the Office of the Australian Information Commissioner at oaic.gov.au.