Terms & Conditions

Last updated: 22 May 2026

These Terms and Conditions apply to all reservations made at Comfort Inn Motel Inglewood (“the Motel”), whether booked directly through our website, by telephone, or via a third-party booking platform. By making a reservation, you agree to be bound by these terms.

Booking and confirmation

• All bookings are subject to availability.
• Rates are quoted in Australian dollars (AUD) and include GST.
• A valid credit or debit card is required to secure your reservation.
• Bookings made through third-party platforms are also governed by that platform’s terms.

Check-in and check-out

• Check-in: from 2:00 pm
• Check-out: by 10:00 am
• Early or late arrangements may be available on request — please contact reception in advance.

Cancellation policy

• The Motel operates on a 48-hour cancellation policy for most bookings. This also applies once you have checked in.
• Cancellations made less than 48 hours before arrival, or no-shows, may incur a charge equal to one or more nights of accommodation, charged to the guest’s credit card or invoice.
• Longer cancellation periods apply during peak periods. These will be communicated at the time of reservation.
• Non-refundable deposits may be required for some bookings.

Payment terms

• Payment will be processed after 1:00 pm two days prior to your expected arrival date.
• A card processing fee of approximately 1.5% applies to all debit cards, credit cards, and Tap & Go transactions.
• AMEX card fees are higher than standard cards.
• EFTPOS transactions are free of any processing fee.
• For payment queries please call (07) 4652 1333.

Property rules

• All rooms are non-smoking. A cleaning fee will apply for any breach.
• Guests are responsible for the behaviour of all members of their party.
• Damage to the room or property will be charged to the guest’s credit card.
• Pets are not permitted unless arranged in advance.

Liability

• The Motel is not liable for any loss, damage, or theft of personal property left on the premises.
• The Motel is not liable for delays, cancellations, or interruptions caused by events beyond our reasonable control.

Contact

Email: comfortinn4387@gmail.com
Phone: (07) 4652 1333
Address: 85 Albert St, Inglewood QLD 4387, Australia